Are all dry cleaners the same?


No. Like most things in life the quality of dry cleaning is directly related to the price you pay for it. There are many dry cleaners that dry clean for very low prices and the cleaning quality, service, quality control and end result will probably be reflected in those low prices.

Why use a specialist?


If you have expensive clothes it makes sense to have them cared for by a company that has experience in dealing with them. We clean designer clothes all day long, We understand that creases on an Issey Miyake shirt are a style statement, some cleaners don't! By using a specialist you ensure your clothes receive the best possible care. There are plenty of areas where cleaners can cut costs: using old machinery, using cheaper solvents and soaps - we don't make these compromises. The ultimate benefit of this is that your clothes receive the best possible care. The greatest skill in dry cleaning revolves around stain removal. The art of dry cleaning is to be able to remove a stain without damaging the garment and this is one of the area’s we specialise in. While a specialist can't guarantee the removal of all stains, experience teaches them what techniques to use and how far they should go in terms of stain removal. It's a fine balance between results and safety and by using a specialist you get the best risk: reward balance.

What service do you provide to account customers?


We can provide weekly, bi-weekly and an on demand collection and delivery service to our customers in many parts of Surrey.

How do I arrange a regular collection service?


Just give us a call on 01784 454891 or email us info@valettedrycleaners.co.uk. Then we can discuss your requirements and tailor an appropriate service package.

Do you provide same day cleaning?


To provide a quality service takes time. We ideally like 2 days to allow us the time to give your garments the care and attention they deserve. This allows us to re-clean garments if necessary to achieve the best results. If you require a same day service we will try and accommodate you if we can however, you must drop the garments off by 09:00 during weekdays. Contact us for more information.

What is dry cleaning?


Clothes become soiled in use and sooner or later they require cleaning to maintain their appearance, as well as for hygienic reasons. Everyone will be familiar with washing (in water) but dry-cleaning remains a mystery.

Dry- cleaning is the use of organic solvent to remove soil and stains from fabric. it is called dry-cleaning because the process contains little or no water. When washed in water, natural fibres such as wool and silk can shrink, distort or even lose colour. Because the dry-cleaning process does not “wet” the fibres, these problems are unlikely to occur. Synthetic fibres such as polyesters also respond well to dry-cleaning.

Dry-cleaning solvents actually dissolve and remove grease and oil stains. Water by itself cannot do this. Other stains require specialised treatment to remove them, known as spotting. Whilst many can be removed quickly with steam, other requires a high level of professional skill and expertise from the cleaner.

Dry cleaning does not cause creasing or distortion. Neither does it remove unwanted creases nor restore the loss of the shape caused by wear. The skilled dry cleaner, by steam pressing, will be able to re-shape the garment, replace the required creases and eliminate unwanted wrinkles.

Professional Dry-Cleaning covers more than just cleaning
It is many different operations; all performed by skilled people and aimed at giving your garments as near to a new appearance as possible.

The procedure includes:

		Checking the garments for care label instructions and the fibre content.
		Classifying the garment according to fabric type, colour and degree of soiling.
		Selecting and carrying out the correct process.
		Pre spotting by removing spots and stains.
		Replacing water repellence and retexturing agents when necessary.
		Use of finishing cabinet utilising sleeve formers and crescent clamps to ensure restoration of garments shape.
		Pressing the garment with steam to restore its shape and appearance.
		De bobble woollies and coats to remove knotted fibres which are caused by wear and friction.

Is it good for my clothes?


Yes. Dry cleaning provides a clothes care solution to garments that can't be washed without a risk of damage to them. Grit, dust and grease can damage fabric if a garment remains untreated. Dry cleaning serves to extend the life of your garment by making them look as good as they can.